With BancTec account opening services, data can be captured more accurately, customer accounts can be managed more efficiently and applications approved more quickly. Fluctuating volumes can also be dealt with easily, without having to manage changing requirements in staff, technology or premises. So you can free up staff to work on other revenue-generating activities.
For decades, BancTec has processed a wide variety of client forms. Our industry expertise enables us to develop a highly-efficient process, flexible enough to adapt to individual requirements and process changes. New client forms, and changes to form design and data capture requirements, can all be introduced quickly. Internal, third-party and account validation routines, and a range of added-value services, can be implemented to ensure that the complete account opening process is streamlined.
Features
- Accesses a highly-automated and streamlined process that has been perfected over many years
- Speeds up the customer account opening process and improves service levels
- Data checks can be made to improve accuracy, such as address validation, credit checks, anti-fraud and ID checks
- The proprietary monitoring system provides greater management and improved control over staff performance and processes
- Additional web and call centre services are available to complete rejected or incomplete forms
BPO Servies
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Credit Card Processing
BancTec has processed a wide variety of credit card application forms for years, allowing us to develop a highly efficient process that is flexible enough to adapt to individual requirements and process changes.
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Inbound Mail Processing
BancTec’s mail processing service provides full mail receipting, document preparation, conversion of mail to digital format at very high speed, extraction and validation of the required content and we ensure the information is delivered to the correct area of your business to the deadlines you set.
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Forms Processing
We’ve processed a wide variety of client forms for decades. Our expertise has allowed us to develop a highly efficient process flexible enough to meet individual requirements and adapt to industry changes.
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Case Management
Our web-based solutions give you control over all stages of the transaction — from initial customer contact to final resolution — recording each step and providing all relevant documentation online.
HARDWARE
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IntelliScan XDS
Our next-gen eXtreme Document Scanner offers superior processing speed and resolution.
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IntelliScan SDS
The perfect small-footprint, open-track scanning system for mid-volume and distributed environments.
SOFTWARE
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CenterVision®
Transforms the way that organisations capture and process all inbound paper and electronic documents by providing a single software platform to optimise the deployment, operation and management of multiple document processing sites and mailrooms across a global business enterprise.
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eFIRST™ Process
This Business Process Management suite provides complete process analysis, modelling, development and execution. Easy integration with other BancTec products delivers end-to-end, enterprise-wide information capture, process management and archive solutions.
Next Steps:
Locations
Serving several of the world’s most prominent global enterprises, in 50 countries.
+46 (0)8 744 75 00
Call now, see how our customized solutions fit your business needs, not ours.