eFIRST Capture is BancTec’s departmental-level capture solution that automatically captures, sorts, processes and intelligently distributes paper and electronic forms and correspondence that arrive into your business. For simple document streams, eFIRST Capture provides the perfect solution for processing inbound structured forms and any associated correspondence.

eFIRST Capture can process many different types of forms — from scanners, fax servers and e-mail — in a single pass, with no pre-sorting. In addition it can identify and process any associated correspondence that arrives with the forms and maintains the association so a complete history of the customer’s transaction can be kept. All relevant data within each document is automatically extracted and verified and the information along with the document image can be routed to the appropriate legacy application, system directory or e-mail address.

One of eFIRST Capture’s greatest strengths is processing a wide variety of structured forms on their own, or together with general correspondence. Using its powerful keyword and phrase identification tools, the system automatically classifies each form type along with any associated documents – and the information e-mailed to the correct business area, or individual, for action, or imported into the correct profile within a content, document management or archive application. Fast keying interfaces, automated validation processes and links to 3rd party databases provides fast verification of data to streamline and reduce the costs normally associated with this type of document processing activity.