As a specialist in handling every manner of paper and electronic forms, outsourcing the process to BancTec brings not only cost reductions but also strategic benefits across your entire organisation.

BancTec has processed a wide variety of client forms for decades. Our expertise has allowed us to develop a highly-efficient process that is flexible enough to meet individual requirements and adapt to industry changes. Data can be captured more accurately, customer accounts can be managed more efficiently and applications approved more quickly. What’s more, outsourcing forms processing and account opening activities can free up departments to work on other revenue-generating activities.

Fluctuating volumes can be easily managed, without having to worry about the change requirements in staff, technology or premises. And as the infrastructure is already in place, you also benefit from complete asset utilisation and significantly reduced costs.

BENEFITS

• Realise minimal set-up costs
• Access a highly automated, streamlined process that has been perfected over years
• Speed up the customer account opening process and improve service levels
• Improve data accuracy with address validation, credit checks, anti-fraud and ID assessments
• Improve control over staff performance and processes, and get greater MIS, with proprietary monitoring systems
• Ensure the highest quality results through highly experienced operators
• Additional services available — such as telephony to complete rejected or incomplete forms.