The task of ensuring all your in-bound documents are delivered to the right business area, and acted upon within the required timeframe, can be overwhelming. All enterprises handle multiple types of documents and general correspondence, but the daily toll for some can run into thousands of items — incredibly time-consuming and error-prone. By outsourcing your mailroom activities to BancTec, you gain significant improvements in costs and space savings, customer response times and service levels, and every transaction is completed accurately and on time - while you remain focused on your core business activities.

BancTec has an impressive history of providing advanced services for post-intensive global operations using the most advanced mailroom automation systems in the world. Our service manages each postal delivery, provides full mail receipting, and streamlines the document preparation tasks. We convert the documents to digital format at very high speed, extract and validate the required content, no matter whether it’s an application form, an invoice or payment, or a piece of correspondence. We monitor multiple SLA requirements for each client, prioritise activities by document urgency and use a comprehensive alerts system to ensure your information is delivered to the correct area of your business to the deadlines you set for every type of document.

BancTec’s mail processing service is not a traditional post-room; customers can request additional services to compliment the mail process, such as accounts payable management, cheque clearing, claims processing, or account opening tasks. We can easily meet any peak processing requirement, and provide full monitoring, reporting, billing, reconciliation and audit functionality to give you maximum visibility of the status of your work.

FEATURES

• Provides a high-volume service that automates all your mailroom and document delivery tasks
• Information is distributed faster within the organisation, and customer queries can be resolved more quickly
• Substantial space and cost savings are achieved by outsourcing your mailroom activities
• Information becomes immediately available to pre-populate the relevant email account, content or document management application, or ERP, archive or legacy system
• Provides full reporting, monitoring and billing services and a complete audit trail
• Processing centres worldwide provide the right mix for your global outsourcing requirements